Experian incident
UK phone number validations that include landline checks are timing out (error code 408)
Experian experienced a minor incident on June 18, 2026 affecting Experian Phone Validation, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Experian Phone Validation
Update timeline
- investigating Jun 18, 2026, 07:57 AM UTC
Customers trying to validate UK phone numbers might be experiencing slow responses or receiving timed-out results. The investigation is ongoing.
- resolved Jun 18, 2026, 11:50 AM UTC
This incident has been resolved, service is now operating normally.