ExamSoft experienced a major incident on June 29, 2026 affecting Enterprise Portal (ui.examsoft.io) and Enterprise Portal (New Portal) Reporting, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2026, 04:27 PM UTC
We are currently investigating reports of an issue affecting scoring in the Enterprise Portal. Users may be unable to score exams at this time. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.
- investigating Jun 29, 2026, 04:43 PM UTC
We are continuing to investigate an issue affecting scoring in the Enterprise Portal. We are beginning to see scores processing successfully on some exams; however, scoring performance remains degraded, and some users may continue to experience delays.
- resolved Jun 29, 2026, 05:10 PM UTC
The issue affecting scoring in the Enterprise Portal has been resolved, and scoring services have returned to normal. Our Engineering team has confirmed that exams are processing successfully. We apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to restore service.