ExamSoft incident

US Legacy Portal Grading Essay Questions loops to Login Page

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on June 11, 2025 affecting Legacy Portal (examsoft.com/institutionid) and Legacy Portal Reporting, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 03:11 PM UTC
Resolved
Jun 11, 2025, 03:52 PM UTC
Duration
41m
Detected by Pingoru
Jun 11, 2025, 03:11 PM UTC

Affected components

Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting

Update timeline

  1. investigating Jun 11, 2025, 03:11 PM UTC

    We are currently investigating an issue where administrators are being looped back on the login page after clicking the "Grade Question" on an essay exam within the Legacy Portal. For all updates and status on this issue, please subscribe to the status.examsoft.com URL.

  2. resolved Jun 11, 2025, 03:52 PM UTC

    This incident has been resolved.