ExamSoft incident

Update scoring button non-responsive for Enterprise portal

Notice Resolved View vendor source →

ExamSoft experienced a notice incident on September 15, 2025 affecting Enterprise Portal (ui.examsoft.io), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 06:51 PM UTC
Resolved
Sep 15, 2025, 07:43 PM UTC
Duration
51m
Detected by Pingoru
Sep 15, 2025, 06:51 PM UTC

Affected components

Enterprise Portal (ui.examsoft.io)

Update timeline

  1. investigating Sep 15, 2025, 06:51 PM UTC

    We are currently investigating the update scoring process being non-response after clicking the update scores button and actively engaged to restore this functionality as soon as possible.

  2. resolved Sep 15, 2025, 07:43 PM UTC

    The update scoring issue is now resolved and scores should now update after clicking the update scores button if they haven't updated already. If this button is still greyed out, any temporary change to a question point value and back will highlight the update scores button for triggering if needed.