ExamSoft incident

SAML Examplify login for Enterprise portal users

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on September 18, 2025 affecting Enterprise Portal (ui.examsoft.io) and Examplify Services, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 09:35 PM UTC
Resolved
Sep 18, 2025, 09:48 PM UTC
Duration
13m
Detected by Pingoru
Sep 18, 2025, 09:35 PM UTC

Affected components

Enterprise Portal (ui.examsoft.io)Examplify Services

Update timeline

  1. investigating Sep 18, 2025, 09:35 PM UTC

    We are currently investigating SAML related login issues that is affecting users on the Enterprise portal when attempting to authenticate into Examplify only. Users are able to log into the portal directly

  2. resolved Sep 18, 2025, 09:48 PM UTC

    The issue should now be resolved and users should be able to authenticate successfully via SAML into Examplify.