ExamSoft incident

Exams unavailble for download within Examplify for some Legacy users

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on September 27, 2025 affecting Examplify Services, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2025, 02:10 PM UTC
Resolved
Sep 27, 2025, 08:18 PM UTC
Duration
6h 8m
Detected by Pingoru
Sep 27, 2025, 02:10 PM UTC

Affected components

Examplify Services

Update timeline

  1. investigating Sep 27, 2025, 02:10 PM UTC

    We are receiving reports of some users not being able to see their exams to download within Examplify at this time, we understand that this is impacting your ability to take exams that may be needed. Our development team is currently investigating this issue. For all updates, please subscribe to the status.examsoft.com page.

  2. investigating Sep 27, 2025, 02:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 27, 2025, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 27, 2025, 06:04 PM UTC

    Workaround for Exam Makers We are aware of the current posting issue. As a temporary workaround, if you encounter problems with an older posting, please re-post it. The re-post will process successfully. We will continue to provide updates as we work toward a permanent resolution.

  5. monitoring Sep 27, 2025, 07:13 PM UTC

    A fix has been pushed resolving the issue. We are currently monitoring.

  6. resolved Sep 27, 2025, 08:18 PM UTC

    This incident has been resolved.