ExamSoft experienced a major incident on December 8, 2025 affecting Legacy Portal (examsoft.com/institutionid) and Legacy Portal Reporting, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
Update timeline
- investigating Dec 08, 2025, 04:27 PM UTC
We are aware of reports that some users are having issues loading or logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.
- resolved Dec 08, 2025, 05:20 PM UTC
This issue is currently has been resolved. All functions to the legacy portal has been restored.