ExamSoft incident

US Legacy Institutions & Examplify Experiencing Slowness

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on September 20, 2024 affecting Legacy Portal (examsoft.com/institutionid) and Legacy Portal Reporting and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 07:31 PM UTC
Resolved
Sep 20, 2024, 08:07 PM UTC
Duration
36m
Detected by Pingoru
Sep 20, 2024, 07:31 PM UTC

Affected components

Legacy Portal (examsoft.com/institutionid)Legacy Portal ReportingExamplify Services

Update timeline

  1. investigating Sep 20, 2024, 07:31 PM UTC

    We are currently experiencing an issue with the ExamSoft Legacy Portal & Examplify services. At this time, portal features & Examplify uploads/downloads are either loading slowly or are completely unavailable. We are investigating the cause of the issue and will restore service as soon as possible and apologize for any inconvenience. For updates on this issue, please subscribe to the status.examsoft.com website for additional information.

  2. resolved Sep 20, 2024, 08:07 PM UTC

    This incident has been resolved.