ExamSoft experienced a minor incident on October 21, 2024 affecting Legacy Portal (examsoft.com/institutionid), lasting 5h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Portal (examsoft.com/institutionid)
Update timeline
- investigating Oct 21, 2024, 03:33 PM UTC
We currently have a delay in exam upload processing that may impact your ability to see exam taker uploads within the Legacy ExamSoft Portal (www.examsoft.com/yourinstitution). If an exam taker uploads their exam and sees the green confirmation screen in Examplify, their exam upload is successfully uploaded; however you may not see their upload in the portal immediately. We are currently investigating into the delay. For all updates, please subscribe to the status.examsoft.com website.
- resolved Oct 21, 2024, 09:00 PM UTC
This incident has been resolved.