ExamSoft experienced a critical incident on November 4, 2024 affecting Enterprise Portal (ui.examsoft.io), lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 04, 2024, 07:31 PM UTC
"Currently we are investigating users experiencing issues including slowness in the Enterprise portal. Our development team is currently reviewing and addressing the issue. Please subscribe to the status page at the status.examsoft.com website for any updates."
- identified Nov 04, 2024, 07:41 PM UTC
Currently we are investigating users experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal. Our development team is currently addressing the issue. Please subscribe to the status page at the status.examsoft.com website for any updates.
- resolved Nov 04, 2024, 10:07 PM UTC
This incident has been resolved.