ExamSoft incident

Legacy Portal Password reset and sending email notifications.

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on November 12, 2024 affecting Legacy Portal (examsoft.com/institutionid), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 03:12 PM UTC
Resolved
Nov 12, 2024, 03:57 PM UTC
Duration
45m
Detected by Pingoru
Nov 12, 2024, 03:12 PM UTC

Affected components

Legacy Portal (examsoft.com/institutionid)

Update timeline

  1. investigating Nov 12, 2024, 03:12 PM UTC

    We are currently investigating issues towards password resets for users and sending email notifications within the Legacy Portal. Our development team is actively looking into this. Please subscribe to the status page at the status.examsoft.com website for any updates.

  2. resolved Nov 12, 2024, 03:57 PM UTC

    This issue is now resolved. Password resets and Email notifications are now sending successfully.