ExamSoft experienced a minor incident on November 12, 2024 affecting Enterprise Portal (ui.examsoft.io) and Examplify Services, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Portal (ui.examsoft.io)Examplify Services
Update timeline
- investigating Nov 12, 2024, 09:31 PM UTC
We are currently investigating SAML login issues that is affecting users on the Enterprise portal. Users are seeing a white label error when attempting to login through the portal and/or Examplify. We are seeing some success when users refresh their page after seeing the white label error in an incognito tab in Chrome.
- resolved Nov 12, 2024, 10:06 PM UTC
This issue should now be resolved as users should now be successful in attempting to login.