ExamSoft incident

Legacy Portal Reporting Issue

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on December 6, 2024 affecting Legacy Portal Reporting, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 06:16 PM UTC
Resolved
Dec 06, 2024, 11:02 PM UTC
Duration
4h 45m
Detected by Pingoru
Dec 06, 2024, 06:16 PM UTC

Affected components

Legacy Portal Reporting

Update timeline

  1. investigating Dec 06, 2024, 06:16 PM UTC

    We are investigating an issue of Users being unable to generate reports within our Legacy portal. At this time, we understand that this is impacting your ability to run scores and reports. We are currently investigating this issue in order to restore services back to normal. Please subscribe to our status page at status.examsoft.com for updates.

  2. resolved Dec 06, 2024, 11:02 PM UTC

    We identified an issue that affected generating reports within our Legacy portal. This issue is resolved, and users may have experienced errors with running reports within Legacy while the issue was being resolved.