ExamSoft incident

Legacy Portal Upload Delays

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on December 9, 2024 affecting Legacy Portal (examsoft.com/institutionid) and Examplify Services and 1 more component, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 05:31 PM UTC
Resolved
Dec 09, 2024, 11:03 PM UTC
Duration
5h 31m
Detected by Pingoru
Dec 09, 2024, 05:31 PM UTC

Affected components

Legacy Portal (examsoft.com/institutionid)Examplify ServicesExamplify for iPad Services

Update timeline

  1. investigating Dec 09, 2024, 05:31 PM UTC

    Users may be experiencing intermittent upload delays. This does not impact the use of Examplify itself as users can continue to download and take exams. Answers will be securely uploaded and queued for processing. Additional updates will be posted on our status page on the status.examsoft.com website.

  2. resolved Dec 09, 2024, 11:03 PM UTC

    This incident has been resolved.