ExamSoft incident

Legacy Portal Intermittent Connectivity

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on December 17, 2024 affecting Legacy Portal (examsoft.com/institutionid), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 06:07 PM UTC
Resolved
Dec 17, 2024, 06:44 PM UTC
Duration
37m
Detected by Pingoru
Dec 17, 2024, 06:07 PM UTC

Affected components

Legacy Portal (examsoft.com/institutionid)

Update timeline

  1. identified Dec 17, 2024, 06:07 PM UTC

    We are currently experiencing intermittent connectivity with our Legacy Portal that will affect user's ability to access the portal and its features. The hosting provider has experienced a network interruption and actively working towards restoring services. We will update the status page as soon as we have more information.

  2. resolved Dec 17, 2024, 06:44 PM UTC

    Issue reported as resolved now. Seems like little to no impact as they proactively directed traffic away from the problem ISP.