ExamSoft experienced a major incident on February 18, 2025 affecting Enterprise Portal (ui.examsoft.io), lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Portal (ui.examsoft.io)
Update timeline
- investigating Feb 18, 2025, 09:15 PM UTC
We are aware of an issue affecting SAML/SSO login access to the Enterprise portal, and we understand how this may be impacting your ability to log in. Our team is actively investigating the issue to restore services as quickly as possible. For the latest updates, please visit our status page at status.examsoft.com. We appreciate your patience as we work to resolve this.
- identified Feb 18, 2025, 09:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 18, 2025, 09:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 10:18 PM UTC
This incident has been resolved.