ExamSoft experienced a major incident on May 9, 2025 affecting Legacy Portal (examsoft.com/institutionid) and Legacy Portal Reporting, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
Update timeline
- investigating May 09, 2025, 01:20 PM UTC
We are receiving reports of 503 errors at this time, we understand that this is impacting your ability to run reports or other features of the Legacy Portal. We have seen that clearing the cache on your browser or using an alternate browser has resolved these issues. Our development team is currently investigating this issue. For all updates, please subscribe to the status.examsoft.com page.
- resolved May 09, 2025, 02:26 PM UTC
This incident has been resolved.