Evidos incident

Issue with verification method Itsme Identification (AES)

Major Resolved View vendor source →

Evidos experienced a major incident on June 18, 2026 affecting itsme Identification, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 07:16 AM UTC
Resolved
Jun 18, 2026, 09:16 AM UTC
Duration
2h
Detected by Pingoru
Jun 18, 2026, 07:16 AM UTC

Affected components

itsme Identification

Update timeline

  1. investigating Jun 18, 2026, 07:16 AM UTC

    We are currently experiencing issues with the verification method itsme Identification (AES). As a result, signers may be unable to complete the signing process. The itsme Sign (QES) method via CSC Qualified verification is not affected. Our team is actively investigating the issue.

  2. monitoring Jun 18, 2026, 09:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2026, 09:16 AM UTC

    This incident has been resolved.