Evidos incident

Issue with verification method Itsme Identification (AES)

Critical Ongoing View vendor source →

Evidos is currently experiencing a critical incident affecting itsme Identification, which began 6h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 07:06 AM UTC
Resolved
Ongoing
Duration
● 6h 26m
Detected by Pingoru
May 28, 2026, 07:06 AM UTC

Affected components

itsme Identification

Update timeline

  1. investigating May 28, 2026, 07:06 AM UTC

    We are currently experiencing issues with the verification method itsme Identification (AES). As a result, signers may be unable to complete the signing process. The itsme Sign (QES) method via CSC Qualified verification is not affected. Our team is actively investigating the issue.

  2. investigating May 28, 2026, 08:30 AM UTC

    We are continuing to investigate this issue.

  3. identified May 28, 2026, 10:19 AM UTC

    The issue has been identified. We will proceed to implement a fix for this issue.