Evidos incident

Verification method itsme is currently experiencing issues

Minor Resolved View vendor source →

Evidos experienced a minor incident on April 20, 2026 affecting itsme sign (qualified signature) and itsme Identification, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 07:52 AM UTC
Resolved
Apr 20, 2026, 08:00 AM UTC
Duration
7m
Detected by Pingoru
Apr 20, 2026, 07:52 AM UTC

Affected components

itsme sign (qualified signature)itsme Identification

Update timeline

  1. investigating Apr 20, 2026, 07:52 AM UTC

    Itsme is currently experiencing a technical issue affecting 25% or more of their transactions since 9:25 AM CET. Their technical teams are actively investigating the problem and working to resolve it as quickly as possible. We understand the inconvenience this may cause and will continue to monitor the situation closely. Updates will be provided as soon as more information becomes available.

  2. monitoring Apr 20, 2026, 07:57 AM UTC

    Itsme has identified the root cause of the issue. Their systems are currently recovering, and their technical teams are closely monitoring stability to ensure a full and safe resolution. We will continue to monitor the situation and share further updates as soon as they become available.

  3. resolved Apr 20, 2026, 08:00 AM UTC

    This incident has been resolved.