EverTrue experienced a major incident on September 1, 2015, lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Sep 01, 2015, 04:50 PM UTC
We will be shutting down all applications to perform some maintenance on one of our databases. During this window, no users will be able to access any of our applications. We expect the window to last less than 30 minutes.
- scheduled Sep 05, 2015, 07:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Sep 05, 2015, 08:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- monitoring Sep 05, 2015, 08:17 PM UTC
Verification is currently underway for the maintenance items.
- completed Sep 05, 2015, 08:42 PM UTC
The scheduled maintenance has been completed.