EverTrue experienced a minor incident on August 14, 2025 affecting Web Application, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2025, 10:33 PM UTC
We are investigating an issue that is causing some users to be unable to load platform pages, such as the login page, landing page builder, and others. We apologize for the inconvenience and are working to resolve as quickly as possible, if you have any questions, please reach out to [email protected]
- monitoring Aug 14, 2025, 11:29 PM UTC
The issue has been identified, a fix has been implemented and we are currently monitoring the ThankView systems. Full functionality should be restored for all users. If you have any questions please reach out to [email protected]
- resolved Aug 15, 2025, 12:28 AM UTC
This incident has been resolved. Please reach out to [email protected] if you experience any issues.