eToro Outage History

Started Oct 09, 2026, 01:30 AM UTC· resolved Oct 09, 2026, 02:27 AM UTC

1. investigating Oct 09, 2026, 01:30 AM UTC

   We’re currently experiencing an issue affecting trading functionality on the Web and iOS applications. Users may be unable to open new positions, while closing existing positions work after refreshing the page. All other functionalities remain unaffected. We apologize for the inconvenience and appreciate your patience. We will continue to provide updates here as more information becomes available. Sincerely, The eToro team

2. resolved Oct 09, 2026, 02:27 AM UTC

   Dear eToro Customers and Partners, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Sep 16, 2026, 12:32 PM UTC· resolved Sep 16, 2026, 04:10 PM UTC

1. investigating Sep 16, 2026, 12:32 PM UTC

   We are currently experiencing an issue related to a third-party service provider affecting several customer support contact channels. Some Customers are unable to contact eToro via chat, cases, chatbot, or WhatsApp. Our provider is actively investigating the incident and our team is closely monitoring the situation, but there is currently no estimated time for resolution or known workaround. Club customers may continue to contact their account manager directly by email. We apologize for any inconvenience and will provide further updates as more information becomes available.

2. resolved Sep 16, 2026, 04:10 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Sep 15, 2026, 06:45 PM UTC· resolved Sep 15, 2026, 07:20 PM UTC

1. investigating Sep 15, 2026, 06:45 PM UTC

   We are currently experiencing an issue affecting the authentication of some credit card deposit transactions. The issue is occurring on the side of our third-party service provider. Our provider is actively investigating the incident, while our team closely monitors the situation and works to restore full functionality as quickly as possible. We understand how frustrating this may be and apologize for any inconvenience. We will continue to share updates here as more information becomes available. Sincerely, The eToro Team

2. monitoring Sep 15, 2026, 07:00 PM UTC

   Our provider has implemented a fix, and we are currently monitoring and validating its effectiveness. We will continue to share updates as more information becomes available. Sincerely, The eToro Team

3. resolved Sep 15, 2026, 07:20 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Aug 07, 2026, 08:41 AM UTC· resolved Aug 07, 2026, 02:09 PM UTC

1. investigating Aug 07, 2026, 08:41 AM UTC

   Due to an incident, we are temporarily halting all outbound payments from eToro Money in the EU, UK and Australia. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and will continue to keep you updated on our progress here. Sincerely, The eToro Team

2. resolved Aug 07, 2026, 02:09 PM UTC

   The issue affecting outbound payments from eToro Money has now been resolved. All outbound payments are now fully enabled, and clients can complete their transactions as expected. We sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue. Thank you for your understanding. Sincerely, The eToro Team

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Started Jul 07, 2026, 01:45 PM UTC· resolved Jul 07, 2026, 02:13 PM UTC

1. investigating Jul 07, 2026, 01:45 PM UTC

   We are currently experiencing an issue affecting credit card deposits. Some users may be unable to enter their credit card details when attempting to make a deposit, as expected. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how frustrating this may be, especially if you're trying to fund your account, and we apologize for any inconvenience this may cause. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

2. resolved Jul 07, 2026, 02:13 PM UTC

   The issue affecting credit card deposits has now been resolved. Customers can now enter their credit card details and complete deposits as expected. We sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue. Thank you for your understanding. Sincerely, The eToro Team

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Started Jun 28, 2026, 01:20 PM UTC· resolved Jun 28, 2026, 05:12 PM UTC

1. investigating Jun 28, 2026, 01:20 PM UTC

   We are currently experiencing an issue affecting deposits and withdrawals. Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

2. investigating Jun 28, 2026, 01:31 PM UTC

   We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions. Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

3. identified Jun 28, 2026, 04:08 PM UTC

   We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions. Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally. We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress. Sincerely, The eToro Team

4. resolved Jun 28, 2026, 05:12 PM UTC

   We've restored all affected services, and the customer impact has been mitigated. Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable. We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident. Sincerely, The eToro Team

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Started Jun 25, 2026, 02:21 PM UTC· resolved Jun 25, 2026, 03:16 PM UTC

1. investigating Jun 25, 2026, 02:21 PM UTC

   We are currently experiencing an issue affecting order placement across all instrument types. Some users may be unable to place new orders for any instrument. As a result, opening new positions is currently unavailable for affected users. Existing positions, displayed market rates, account balances, equity, and other platform functionality remain available. Closing positions is fully functional; however, some users may need to refresh the platform or restart the app after submitting a close order. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

2. investigating Jun 25, 2026, 02:22 PM UTC

   We are continuing to investigate this issue.

3. investigating Jun 25, 2026, 02:28 PM UTC

   We are continuing to investigate this issue.

4. investigating Jun 25, 2026, 02:36 PM UTC

   To help restore essential trading functionality while we continue working on the ongoing issue, we are activating BackTrader. During this period, access to the eToro platform will be temporarily restricted. Customers will not be able to access the platform. However, existing positions can still be closed through BackTrader order placing. Opening new positions and placing new orders will remain unavailable until the issue is resolved. Our team is actively working to resolve the underlying issue and restore normal platform access as quickly as possible. We understand how important uninterrupted access to the platform is, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

5. monitoring Jun 25, 2026, 02:49 PM UTC

   We have now exited BackTrader mode following the implementation of a resolution for the issue. Access to the eToro platform is being restored, and we are currently verifying that all services are operating normally. We are closely monitoring the platform to ensure the resolution is fully effective and that trading functionality has returned to normal. We appreciate your patience while we worked to resolve this issue and will provide a further update once verification has been completed. Sincerely, The eToro Team

6. resolved Jun 25, 2026, 03:16 PM UTC

   Dear Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Jun 25, 2026, 08:07 AM UTC· resolved Jun 25, 2026, 09:05 AM UTC

1. investigating Jun 25, 2026, 08:07 AM UTC

   We are currently experiencing a visual issue affecting the daily change displayed for some instruments. Some users may see an incorrect daily change percentage for certain instruments. As a result, account balances that rely on these displayed daily changes may also appear incorrect. This is a display issue only and does not affect the actual value of positions, account equity, or trading functionality. Trading functionality, including displayed market rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important accurate market data and account information are, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

2. resolved Jun 25, 2026, 09:05 AM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Jun 23, 2026, 09:29 AM UTC· resolved Jun 23, 2026, 12:11 PM UTC

1. investigating Jun 23, 2026, 09:29 AM UTC

   We are currently experiencing an issue affecting the daily change percentage (%) displayed for some instruments. Some users may see an incorrect daily change percentage for certain instruments. Please note that this issue affects the displayed daily change percentage only. Trading functionality, including displayed rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important accurate market data is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

2. resolved Jun 23, 2026, 12:11 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Jun 19, 2026, 05:45 PM UTC· resolved Jun 20, 2026, 05:16 AM UTC

1. investigating Jun 19, 2026, 05:45 PM UTC

   We are currently experiencing an issue affecting some pages on iOS devices. Some users using the iOS app may be unable to load: * The deposit page * The registration page * News pages As a workaround, you can visit www.etoro.com from a desktop browser or mobile browser to access these services. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important this is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

2. resolved Jun 20, 2026, 05:16 AM UTC

   The issue affecting some pages in the iOS app has been resolved. A hotfix was deployed, and our QA team has verified that it successfully restored functionality for the affected pages, including the Deposit, Registration, and News pages. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Sincerely, The eToro Team

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Started Jun 11, 2026, 05:53 PM UTC· resolved Jun 11, 2026, 08:59 PM UTC

1. investigating Jun 11, 2026, 05:53 PM UTC

   Dear eToro Customers, We are currently experiencing a technical issue affecting some credit card deposit transactions that require 3D Secure (3DS) authentication. As a result, certain deposits may remain in a pending state longer than expected and may not be reflected in account balances immediately. Our team is actively investigating the issue and working closely with our service providers to restore normal processing as quickly as possible. We understand the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will provide further updates as soon as more information becomes available. Thank you for your understanding. Sincerely, The eToro Team

2. resolved Jun 11, 2026, 08:59 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter.

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Started May 11, 2026, 09:39 AM UTC· resolved May 11, 2026, 01:38 PM UTC

1. investigating May 11, 2026, 09:39 AM UTC

   We’re currently aware of an issue when some users may encounter rejected orders or an inability to cancel existing limit/rate orders. Our team is actively investigating the cause and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

2. monitoring May 11, 2026, 10:23 AM UTC

   Hello, We have implemented a fix for the issue affecting new limit order cancellations and will continue monitoring the platform over the coming hours to ensure stability. Please note that some existing limit (rate) orders placed during the incident may still be temporarily unavailable for cancellation, and the related funds may remain locked for a short period. The relevant teams are actively working to fully resolve the remaining impact as quickly as possible. We will continue to provide updates accordingly. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

3. resolved May 11, 2026, 01:38 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. Clients can now fully manage limit (rate) orders placed during the incident, including: - Canceling existing limit orders; - Having limit orders executed normally once the requested market rate is reached. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

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Started Apr 29, 2026, 03:24 PM UTC· resolved Apr 29, 2026, 05:59 PM UTC

1. investigating Apr 29, 2026, 03:24 PM UTC

   We’re currently experiencing an issue where charts are not loading for some instruments on the platform. This may affect users' ability to: - View price movements and historical data - Analyze instruments using chart tools - Access chart views under the “Overview” or “Chart” tabs Our team is working to identify the root cause and restore full chart functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as soon as more information is available. Sincerely, The eToro team

2. identified Apr 29, 2026, 04:16 PM UTC

   We have identified the root cause of the issue affecting charts not loading on the platform. Charts have been restored for some instruments, and the recovery process is ongoing. Our engineering team is actively working to fully resolve the issue. Further updates will be shared as more information becomes available. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

3. resolved Apr 29, 2026, 05:59 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Apr 27, 2026, 07:36 PM UTC· resolved Apr 27, 2026, 08:31 PM UTC

1. investigating Apr 27, 2026, 07:36 PM UTC

   We are currently investigating an issue where the Prices are not updated for the instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

2. resolved Apr 27, 2026, 08:31 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

Read the full incident report →

Started Mar 30, 2026, 10:41 AM UTC· resolved Mar 30, 2026, 11:21 AM UTC

1. investigating Mar 30, 2026, 10:41 AM UTC

   We are currently investigating an issue where the markets may be displayed as closed. As the markets are closed trades cannot be placed in instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

2. resolved Mar 30, 2026, 11:21 AM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Mar 17, 2026, 11:14 AM UTC· resolved Mar 17, 2026, 01:24 PM UTC

1. investigating Mar 17, 2026, 11:14 AM UTC

   We’re currently experiencing an issue that is preventing some users from logging in to their accounts. This may include: - Errors when attempting to log in - Login page not loading - Being logged out unexpectedly Our team is urgently investigating and working to restore full access as quickly as possible. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login We sincerely apologize for the inconvenience and appreciate your patience. We will continue to share updates here as soon as we have more information. Sincerely, The eToro team

2. resolved Mar 17, 2026, 01:24 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Mar 15, 2026, 02:27 PM UTC· resolved Mar 15, 2026, 02:36 PM UTC

1. investigating Mar 15, 2026, 02:27 PM UTC

   We are currently investigating an issue where crypto markets may be displayed as closed. As the markets are closed trades cannot be placed in these instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

2. resolved Mar 15, 2026, 02:36 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Feb 22, 2026, 07:48 PM UTC· resolved Feb 24, 2026, 06:29 AM UTC

1. investigating Feb 22, 2026, 07:48 PM UTC

   We are currently investigating an issue where some users may be unable to see individual stocks in their Watchlist. Trading functionality is not impacted. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

2. investigating Feb 23, 2026, 06:42 AM UTC

   Hello, We are currently investigating an issue where individual stocks are not appearing in the Watchlist for some users. Our team is actively working to determine the root cause and restore full functionality. We apologize for the inconvenience and appreciate your patience. Further updates will be shared here as they become available. Sincerely, The eToro Team

3. investigating Feb 23, 2026, 02:52 PM UTC

   Hello, We are aware of an issue affecting some users where individual stocks may not appear in the Watchlist. Trading capabilities are not impacted. Our teams are continuing to investigate and are working to resolve the issue as soon as possible. We apologize for the inconvenience and will provide further updates as more information becomes available. Sincerely, The eToro Team

4. resolved Feb 24, 2026, 06:29 AM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Nov 18, 2025, 01:53 PM UTC· resolved Nov 18, 2025, 02:30 PM UTC

1. investigating Nov 18, 2025, 01:53 PM UTC

   We’re currently experiencing an issue that is preventing some users from logging in to their accounts. This may include: - Errors when attempting to log in - Login page not loading - Being logged out unexpectedly Our team is urgently investigating and working to restore full access as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. We will continue to share updates here as soon as we have more information. Sincerely, The eToro team

2. resolved Nov 18, 2025, 02:30 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Oct 21, 2025, 10:18 AM UTC· resolved Oct 21, 2025, 10:32 AM UTC

1. investigating Oct 21, 2025, 10:18 AM UTC

   We’re currently experiencing an issue where some some clients are experiencing a market data related display issue. This is purely a display issue - your positions remain unaffected. Our team has been identified and our engineering team is hard at work to resolve it as soon as possible. We apologize for the inconvenience and thank you for your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

2. resolved Oct 21, 2025, 10:32 AM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

Read the full incident report →

Started Apr 27, 2025, 08:38 AM UTC· resolved Apr 27, 2025, 08:46 AM UTC

1. investigating Apr 27, 2025, 08:38 AM UTC

   We are currently experiencing an issue affecting deposit processing on the platform. Some users may encounter: - Delays in deposit confirmations - Errors when attempting to make a deposit - Missing funds not yet reflected in account balance Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important this is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

2. resolved Apr 27, 2025, 08:46 AM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

Read the full incident report →

Started Feb 18, 2025, 03:14 PM UTC· resolved Feb 18, 2025, 03:37 PM UTC

1. investigating Feb 18, 2025, 03:14 PM UTC

   We are experiencing a temporary issue with latency on the platform which may impact some order execution. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.

2. resolved Feb 18, 2025, 03:37 PM UTC

   Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Feb 17, 2025, 12:23 PM UTC· resolved Feb 18, 2025, 06:58 AM UTC

1. investigating Feb 17, 2025, 12:23 PM UTC

   Dear eToro Money Customers, We are currently experiencing a technical issue due to a third-party provider affecting inbound and outbound transfers. While funds sent from eToro Money accounts have been deducted, they have not yet been reflected in recipient bank balances. Additionally, funds sent to eToro Money accounts are not appearing in balances as expected. Our team is working closely with our partners to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. Thank you for your understanding. Sincerely, The eToro Team

2. resolved Feb 18, 2025, 06:58 AM UTC

   Dear eToro Money Customers, The issue has been resolved. We apologise for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Dec 19, 2024, 05:02 PM UTC· resolved Dec 19, 2024, 07:21 PM UTC

1. investigating Dec 19, 2024, 05:02 PM UTC

   We are currently experiencing a technical issue where GBP and Euro deposits are not reflecting in eToro Money accounts. We are working to solve this as quickly as possible. Sincerely, The eToro Team

2. investigating Dec 19, 2024, 05:03 PM UTC

   We are continuing to investigate this issue.

3. resolved Dec 19, 2024, 07:21 PM UTC

   Dear eToro Money Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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Started Dec 19, 2024, 10:51 AM UTC· resolved Dec 19, 2024, 11:09 AM UTC

1. investigating Dec 19, 2024, 10:51 AM UTC

   We are currently experiencing a technical issue affecting deposits and withdrawals from USD accounts to GBP/EUR accounts. As a result, some clients may encounter declines during transactions. Our technical teams are actively working to resolve the issue as quickly as possible. We will share updates on the status here. Thank you for your understanding and patience.

2. resolved Dec 19, 2024, 11:09 AM UTC

   Dear Customers, The issue has been resolved. We apologise for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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