eToro incident

Portfolio balance and Instruments Profit/ Lost are displaying incorrectly

Minor Resolved View vendor source →

eToro experienced a minor incident on October 21, 2025 affecting Portfolio - History, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 10:18 AM UTC
Resolved
Oct 21, 2025, 10:32 AM UTC
Duration
14m
Detected by Pingoru
Oct 21, 2025, 10:18 AM UTC

Affected components

Portfolio - History

Update timeline

  1. investigating Oct 21, 2025, 10:18 AM UTC

    We’re currently experiencing an issue where some some clients are experiencing a market data related display issue. This is purely a display issue - your positions remain unaffected. Our team has been identified and our engineering team is hard at work to resolve it as soon as possible. We apologize for the inconvenience and thank you for your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

  2. resolved Oct 21, 2025, 10:32 AM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team