eToro incident
Some Clients unable to execute or cancel Limit Orders
eToro is currently experiencing a minor incident affecting Manual trading - Real and Manual trading - Virtual and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 09:39 AM UTC
We’re currently aware of an issue when some users may encounter rejected orders or an inability to cancel existing limit/rate orders. Our team is actively investigating the cause and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be provided here as soon as available. Sincerely, The eToro team
- monitoring May 11, 2026, 10:23 AM UTC
Hello, We have implemented a fix for the issue affecting new limit order cancellations and will continue monitoring the platform over the coming hours to ensure stability. Please note that some existing limit (rate) orders placed during the incident may still be temporarily unavailable for cancellation, and the related funds may remain locked for a short period. The relevant teams are actively working to fully resolve the remaining impact as quickly as possible. We will continue to provide updates accordingly. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team