eToro incident
Issue Affecting Credit Card Deposit Authentication
eToro experienced a minor incident on September 15, 2026 affecting Credit cards and Deposit, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 06:45 PM UTC
We are currently experiencing an issue affecting the authentication of some credit card deposit transactions. The issue is occurring on the side of our third-party service provider. Our provider is actively investigating the incident, while our team closely monitors the situation and works to restore full functionality as quickly as possible. We understand how frustrating this may be and apologize for any inconvenience. We will continue to share updates here as more information becomes available. Sincerely, The eToro Team
- monitoring Sep 15, 2026, 07:00 PM UTC
Our provider has implemented a fix, and we are currently monitoring and validating its effectiveness. We will continue to share updates as more information becomes available. Sincerely, The eToro Team
- resolved Sep 15, 2026, 07:20 PM UTC
Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team