Resolved after 22 hours 22 minutes, affecting EVP Web Application and EVP RDP Application and 1 more, on January 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
EVP Web ApplicationEVP RDP ApplicationBatch ServicesFile ServicesEVP API Services
Update timeline
- investigating Jan 14, 2026, 04:11 PM UTC
We are currently experiencing a network issue and are investigating.
- identified Jan 14, 2026, 04:56 PM UTC
The network issue has been identified and systems are back up and running. We are monitoring the situation.
- identified Jan 14, 2026, 04:57 PM UTC
We are monitoring the situation.
- monitoring Jan 14, 2026, 04:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 02:33 PM UTC
This incident has been resolved.
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