Resolved after 1 day 22 hours, affecting Travel Management Portal and Travel API, on December 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Travel Management PortalTravel API
Update timeline
- identified Dec 03, 2025, 12:12 PM UTC
We are currently experiencing a delay in processing orders as one of our upstream providers recovers from a service interruption. New and pending orders are currently backed up. We are actively monitoring the provider's recovery and will provide an update as soon as possible. Thank you for your patience.
- monitoring Dec 03, 2025, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 10:16 AM UTC
This incident has been resolved.
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