ESI incident

Verizon Network Outage Affecting Some Calls

Major Resolved View vendor source →

ESI experienced a major incident on January 14, 2026, lasting 17h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 09:33 PM UTC
Resolved
Jan 15, 2026, 02:52 PM UTC
Duration
17h 18m
Detected by Pingoru
Jan 14, 2026, 09:33 PM UTC

Update timeline

  1. resolved Jan 15, 2026, 02:52 PM UTC

    Verizon has confirmed that their nationwide network issues have been fully resolved and all Verizon services are now operating normally. Any call disruptions between Verizon and ESI services should now be cleared. ESI’s platform remained fully operational throughout the event.