ESADE incident

Kaltura video service is not accessible at the moment

Resolved after 69 days 3 hours, affecting Software & Apps, on December 3, 2025.

identified Dec 05, 2025, 09:39 AM UTC

To access Kaltura until the issue is resolved, please use the link available in Myesade → Working at Esade → IT Guides → Kaltura.

Started
Dec 03, 2025, 11:46 AM UTC
Resolved
Feb 10, 2026, 03:01 PM UTC
Duration
69d 3h
Detected by Pingoru
Dec 03, 2025, 11:46 AM UTC

Affected components

Software & Apps

Update timeline

  1. investigating Dec 03, 2025, 11:46 AM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2025, 11:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 05, 2025, 09:39 AM UTC

    To access Kaltura until the issue is resolved, please use the link available in Myesade → Working at Esade → IT Guides → Kaltura.

  4. resolved Feb 10, 2026, 03:01 PM UTC

    This incident has been resolved.

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