ESADE Outage History

We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the service as soon as possible. We will update this notice once the issue has been resolved. We apologize for any inconvenience this may cause. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Salesforce is currently experiencing a widespread service disruption affecting multiple instances across all regions, including SWE16 and SWE50. Users may experience severe delays, intermittent errors, or be unable to access certain Salesforce services. This is an issue affecting Salesforce’s infrastructure and is not specific to our systems. Salesforce is actively investigating the incident. Further updates will be provided as soon as more information becomes available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

We are currently experiencing an issue affecting the Wi-Fi network at Esade building 3. Our technical teams are working to restore the service as soon as possible. We apologize for any inconvenience and will provide further updates when available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email at [email protected], or by phone at +34 93 567 6699 (extension 5555).

We are currently experiencing an issue affecting the open Wi-Fi network “Esade” at the Sant Cugat campus. The eduroam network is operating normally. While the issue is being resolved, we recommend connecting to eduroam instead. Our technical teams are working to restore the service as soon as possible. We apologize for any inconvenience and will provide further updates when available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email at [email protected], or by phone at +34 93 567 6699 (extension 5555).

We are monitoring an ongoing incident reported by Microsoft affecting some Microsoft cloud services. According to Microsoft’s service health status page (https://status.cloud.microsoft/), some services may be experiencing degraded performance or partial unavailability. This incident is not caused by Esade systems or Esade infrastructure. Some users may experience errors, slowness, or intermittent access issues when using Microsoft services. We will continue to follow Microsoft’s updates and will update this notice when the provider publishes relevant information or confirms that the incident has been resolved. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

Professors who are responsible for a course may be seeing additional sessions in their Outlook calendars, including sessions they are not personally scheduled to teach. We are currently investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause. If you have any questions or experience any issues, please contact us through our IT Support portal, by email at [email protected], or by phone at +34 93 567 6699 (extension 5555).

Due to technical issues, Proces Clau is currently not loading courses. The Request module and surveys are also unavailable. We apologize for the inconvenience. If you have any questions or need assistance, please contact us through the IT Support Portal, by email at [email protected], or by phone at +34 93 567 6699, ext. 5555.

According to Atlassian’s status page, some functionality may be partially unavailable or degraded, including create/edit actions and search. This incident is not caused by Esade systems or Esade infrastructure. Some users may experience errors, slowness, or partial unavailability when using Jira or Confluence. We will continue to follow Atlassian’s updates and will update this notice when the provider publishes relevant information or confirms that the incident has been resolved. We apologize for any inconvenience this may cause and appreciate your understanding.

We are experiencing degraded performance with the Purchasing Portal. Service might be unavailable.

We are currently experiencing a generalized printing service outage affecting Building 7 in Sant Cugat. Users may be unable to access or authenticate at printers. Our team is investigating the issue. Sorry for the inconvenience. If you need to print something urgently, please don’t hesitate to contact us via our portal IT Support, e-mail ([email protected]) or phone (+34 93 567 6699, ext. 5555).

We are currently observing degraded performance in Confluence Cloud, particularly when viewing and editing pages. This issue is related to an active incident on Atlassian’s platform and is not caused by Esade systems. Atlassian is actively investigating and has stated that they will provide another update within the next hour or sooner. Esade IT Service is monitoring the situation and will update this notice as more information becomes available.

Room Booking service is degraded and may not be working properly. You may not be able to schedule or book rooms. We'll give an update as son as possible. We apologize for the inconvenience and appreciate your understanding. If you have any questions or encounter further issues, please contact our IT Support team via the CAU portal, by e-mail ([email protected]), or by phone (+34 93 567 6699, ext. 5555).

eprint service are degraded and may not be working properly. You may not be able to access the website. Sorry for the inconvenience. If you need to print something urgently, please don’t hesitate to contact us via our portal IT Support, e-mail ([email protected]) or phone (+34 93 567 6699, ext. 5555).

The purchasing portal is degraded and may not be working properly. You may not be able to login or load the purchasing portal. Sorry for the inconvenience. If you have any questions or problems, please don’t hesitate to contact us via our portal IT Support, e-mail ([email protected]) or phone (+34 93 567 6699, ext. 5555).

Esade Identity Verification is degraded and may not be working properly. Some users may not be able to verify their identity.

eCampus performance is degraded and may not be working properly. Some users may not be able to access or load eCampus websites.

eCampus performance is degraded and may not be working properly. You may not be able to login or load eCampus webs.

Some Microsoft web pages seem to not load correctly so user experience might be degraded. We'll wait on more information on Microsoft end to update this issue on their end.

We are currently experiencing an issue affecting ePrint.esade.edu and printers configured in Esade computers. Users may encounter errors when attempting to print. We apologize for the inconvenience and appreciate your patience while we address the problem. If you have any questions or experience additional problems, please don’t hesitate to contact us via our IT Support portal, e-mail or Teams ([email protected]), or phone (+34 93 567 6699, ext. 5555).