Is ESADE down?

Last checked 3m ago
Current status
ESADE has degraded performance

Active incident: Esade Password Recovery using Legal ID

  • Official status page: status.esade.edu
  • Checked every 5 minutes
  • 9 components tracked

ESADE is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time ESADE status, recent outages, and incident history: pulled directly from ESADE's official status page at status.esade.edu every 5 minutes. Pingoru tracks 9 ESADE services and has captured 25 incidents in the last 90 days (97.90% uptime). Get email, Slack, Discord, or webhook alerts the moment ESADE reports a new incident, free for 3 monitors, no credit card.

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ESADE uptime 97.90% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 8d 15h
    Started Oct 14, 2026, 05:26 PM UTC
    Network & Authentication
    Timeline · 1 update
    • identified · Oct 14, 2026, 05:26 PM UTC

      We've identified that submitting the Legal ID to recover the password in lowercase might prompt to a loop not allowing to continue. We recommend submitting it in upper case or choosing recovering the password writing the Esade Email, both ways are currently functional.

    Latest: We've identified that submitting the Legal ID to recover the password in lowercase might prompt to a loop not allowing to continue. We recommend submitting it in upper case or choo…

Recent outages & incidents

Past 90 days
  1. Resolved 3d
    Started Oct 02, 2026, 02:18 PM UTC · Resolved Oct 05, 2026, 03:13 PM UTC
    Network & Authentication
    Timeline · 4 updates
    • investigating · Oct 02, 2026, 02:18 PM UTC

      We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the service as soon as possible. We will update this notice once the issue has been resolved. We apologize for any inconvenience this may cause. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

    • investigating · Oct 02, 2026, 02:18 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 02, 2026, 02:19 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 05, 2026, 03:13 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 48m
    Started Oct 01, 2026, 08:56 AM UTC · Resolved Oct 01, 2026, 10:44 AM UTC
    Webs
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 08:56 AM UTC

      We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the service as soon as possible. We will update this notice once the issue has been resolved. We apologize for any inconvenience this may cause. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

    • resolved · Oct 01, 2026, 10:44 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 20h 57m
    Started Sep 16, 2026, 09:09 AM UTC · Resolved Sep 17, 2026, 06:06 AM UTC
    Admissions, Sales, and Careers
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 09:09 AM UTC

      Salesforce is currently experiencing a widespread service disruption affecting multiple instances across all regions, including SWE16 and SWE50. Users may experience severe delays, intermittent errors, or be unable to access certain Salesforce services. This is an issue affecting Salesforce’s infrastructure and is not specific to our systems. Salesforce is actively investigating the incident. Further updates will be provided as soon as more information becomes available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).

    • monitoring · Sep 16, 2026, 03:07 PM UTC

      Salesforce has deployed the next phase of its fix across the remaining affected instances. However, some ESADE users may continue to experience severe delays, intermittent errors, or be unable to access certain Salesforce services. Salesforce continues to work on restoring the affected instances where the automated fix has not fully resolved the issue. This is an external service disruption affecting Salesforce’s infrastructure. We are monitoring the situation and will provide further updates as they become available.

    • resolved · Sep 17, 2026, 06:06 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 46m
    Started Sep 15, 2026, 09:05 AM UTC · Resolved Sep 15, 2026, 10:51 AM UTC
    Network & Authentication
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 09:05 AM UTC

      We are currently experiencing an issue affecting the Wi-Fi network at Esade building 3. Our technical teams are working to restore the service as soon as possible. We apologize for any inconvenience and will provide further updates when available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email at [email protected], or by phone at +34 93 567 6699 (extension 5555).

    • resolved · Sep 15, 2026, 10:51 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 47m
    Started Sep 07, 2026, 09:08 AM UTC · Resolved Sep 07, 2026, 09:55 AM UTC
    Network & Authentication
    Timeline · 2 updates
    • investigating · Sep 07, 2026, 09:08 AM UTC

      We are currently experiencing an issue affecting the open Wi-Fi network “Esade” at the Sant Cugat campus. The eduroam network is operating normally. While the issue is being resolved, we recommend connecting to eduroam instead. Our technical teams are working to restore the service as soon as possible. We apologize for any inconvenience and will provide further updates when available. If you have any questions or experience any issues, please contact us through our IT Support portal, by email at [email protected], or by phone at +34 93 567 6699 (extension 5555).

    • resolved · Sep 07, 2026, 09:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ESADE outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ESADE outage history →

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Incident record

Since October 2026 · Statuspage by Atlassian · 9 components checked every 5 minutes
50incidents recorded
50last 12 months
9last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Kaltura video service is not accessible at the moment on December 3, 2025, ran for 69 days. 50 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Classrooms & Facilities17
  • Academic Management11
  • Network & Authentication9
  • Software & Apps8
  • Webs7

Latest incidents

  • Esade Password Recovery using Legal ID October 14, 2026 · still open · degraded service

    We've identified that submitting the Legal ID to recover the password in lowercase might prompt to a loop not allowing to continue. We recommend submitting it…

  • Password change service unavailable October 2, 2026 · 3 days · major outage

    We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the…

  • Password change service unavailable October 1, 2026 · 108 minutes · degraded service

    We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the…

Outage history

Past 90 days · 9 incidents View full outage history →