ESADE experienced a critical incident on October 2, 2026 affecting Network & Authentication, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2026, 02:18 PM UTC
We are currently experiencing an issue with the password change service, which is temporarily unavailable. Our technical team are working to restore the service as soon as possible. We will update this notice once the issue has been resolved. We apologize for any inconvenience this may cause. If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at [email protected], or by phone at +34 93 567 6699 (extension 5555).
- investigating Oct 02, 2026, 02:18 PM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2026, 02:19 PM UTC
We are continuing to investigate this issue.
- resolved Oct 05, 2026, 03:13 PM UTC
This incident has been resolved.