Is eReceptionist down?

We are currently investigating an intermittent service disruption affecting our Voice Services. Our teams are actively working to identify the root cause, assess the scope of the impact, and restore service stability as quickly as possible. We are treating this as a high-priority incident and will provide further updates as more information becomes available.

Our teams have identified the root cause of the intermittent disruption affecting our Voice Services. The teams are actively working on implementing a fix to restore service stability and prevent further disruptions. We will continue to monitor the situation closely and provide additional updates as we make progress toward full resolution.

Voice Services have been restored, and systems are operating normally. Our teams are continuing to closely monitor the environment to ensure service stability and confirm that the issue has been fully resolved. We will provide a final update once we are confident that services remain stable.

This incident has been resolved.

We are currently investigating a service disruption affecting voice calling for some customers. The issue was caused by an unexpected failure within a portion of our voice infrastructure, which may have resulted in intermittent call failures or an inability to place or receive calls. Our engineering team has identified the cause and is actively working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.

This incident has been resolved.