Eptura incident

Eptura Workplace - V3 Calendar Exchange Integration Latency (US Region)

Resolved on September 9, 2025.

resolved Sep 09, 2025, 10:09 PM UTC

Between approximately 2:55 PM CT and 4:08 PM CT, Eptura Workplace customers using the V3 calendar service in the US region may have experienced latency with Exchange calendar sync and webhook delivery due to a third-party vendor issue. Services have since returned to normal, and performance has stabilized. Our teams continue to monitor to ensure full reliability moving forward. We appreciate your patience and understanding.

Started
Sep 09, 2025, 08:00 PM UTC
Resolved
Sep 09, 2025, 08:00 PM UTC
Duration
–
Detected by Pingoru
Sep 09, 2025, 08:00 PM UTC

Update timeline

  1. resolved Sep 09, 2025, 10:09 PM UTC

    Between approximately 2:55 PM CT and 4:08 PM CT, Eptura Workplace customers using the V3 calendar service in the US region may have experienced latency with Exchange calendar sync and webhook delivery due to a third-party vendor issue. Services have since returned to normal, and performance has stabilized. Our teams continue to monitor to ensure full reliability moving forward. We appreciate your patience and understanding.

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