Is Quest down?

Our cloud services provider is currently experiencing a service degradation in Exchange Online affecting customers using On Demand Migration Domain Rewrite. As a result, customers will experience significant delays or failures when sending and receiving emails. Queued messages in Domain Rewrite will be delivered once the service from our cloud service provider is accepting incoming messages. M365 Admins can track real-time updates on our cloud service provider's status page: https://admin.cloud.microsoft/?source=applauncher#/servicehealth/:/alerts/EX1331830 We are actively monitoring the situation and will update this notice as soon as new information becomes available.

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Our cloud service provider has resolved the degradation in Exchange Online. Queued messages in Domain Rewrite are being processed and delivered.

Azure has reported an ongoing service disruption affecting the West US 2 region, which is impacting On Demand services. Affected products: On Demand Migration On Demand Recovery Impact summary: 1.) On Demand Migration (all workloads) This outage affects all migration workloads, including Accounts, Email, OneDrive, SharePoint, Teams, and related services. The UI may be unreachable for affected organizations Migration jobs may fail, stall, or encounter unexpected errors 2.) On Demand Recovery (ODR) The UI may be unreachable for affected organizations Backup operations may fail or not complete successfully during the outage Next steps / recommendations: Monitor your migration and backup job history after service restoration Restart any failed or incomplete tasks as needed We are actively monitoring the situation and will provide updates as soon as more information becomes available. We appreciate your patience while Azure works to resolve the issue.

Our cloud services provider is currently experiencing an outage that is affecting our Migration and Recovery services in the US region. As a result, several operations are currently failing. You can follow real-time updates on our cloud service provider’s status page, here: https://azure.status.microsoft/en-us/status We continue to actively monitor the situation as our cloud services provider continues to restore their services, and we will update this notice as soon as new information is available.

Our cloud infrastructure provider is actively restoring services, and some services have already returned to operational status. We are continuing to monitor the situation closely and will update this notice as further information becomes available. Once all services have been restored, we will publish a summary of the impact on our services.

Our cloud service provider has resolved the underlying issue. Below is a summary of how our services were affected during the outage. 1) On Demand Migration Accounts, Email, OneDrive, and Power BI Some migration jobs may have failed or encountered unexpected errors during the outage period. We recommend reviewing your migration job history and restarting any affected tasks as needed. 2) On Demand Migration SharePoint, Desktop Update Agent, and Teams All migration jobs continued to run normally and were not affected by the outage. You may see some transient error messages in the event log, but tasks will continue to completion without interruption. 3) On Demand Migration Active Directory All running and scheduled workflows continued to operate normally and were not impacted by the outage. 4) On Demand Migration Domain Rewrite The Domain Rewrite service remained fully operational throughout the outage. All email processing completed successfully. 5) Identity Recovery for Entra ID Scheduled backups scheduled for 9:00 AM UTC were impacted during the outage. Subsequent scheduled backups starting at 3:00 PM UTC are running as expected.

We are aware of an issue impacting customer access to migration projects in On Demand Migration within the European region. Our team is actively investigating the issue, and we will provide updates on the status as soon as we have more information.

We have resolved the issue, and we will continue to monitor the situation. Following the recent outage, we’d like to provide a summary of how On Demand Migration services were affected: The performance of some migration jobs may have been degraded during the outage, but they will now resume normal operation. However, some migration jobs may have failed during the outage or encountered unexpected errors. We recommend reviewing your migration job history and restarting any affected tasks as needed. We apologies for any inconvenience this may have caused.