EmploymentHero experienced a notice incident on May 22, 2025, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 22, 2025, 08:43 AM UTC
Our engineers are investigating an issue impacting EH HR to Payroll integration for a small number of customers. We apologise for the inconvenience.
- investigating May 22, 2025, 10:41 AM UTC
Our engineers have identified the issue and are in the process of deploying a fix which we expect to complete in ~60 minutes. Thank you for your patience
- resolved May 22, 2025, 12:48 PM UTC
This incident has now been resolved, thankyou for your patience whilst we looked into this