EmploymentHero incident

HR Platform Degraded performance (Sync errors)

Minor Resolved View vendor source →

EmploymentHero experienced a minor incident on June 19, 2025 affecting HR Software, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 11:48 PM UTC
Resolved
Jun 20, 2025, 03:11 AM UTC
Duration
3h 23m
Detected by Pingoru
Jun 19, 2025, 11:48 PM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 19, 2025, 11:48 PM UTC

    We’re aware of an incident currently impacting the HR platform. Some users are experiencing the following errors: 403 sync errors in employee files "Not authorised" messages when attempting to access rosters We are urgently investigating.

  2. resolved Jun 20, 2025, 03:11 AM UTC

    This incident has been resolved.