EmploymentHero incident

EH AI services currently unavailable.

Notice Resolved View vendor source →

EmploymentHero experienced a notice incident on December 12, 2024 affecting HR Software, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 02:14 AM UTC
Resolved
Dec 12, 2024, 03:54 AM UTC
Duration
1h 39m
Detected by Pingoru
Dec 12, 2024, 02:14 AM UTC

Affected components

HR Software

Update timeline

  1. identified Dec 12, 2024, 02:14 AM UTC

    The following services are currently unavailable: - HeroAI - SmartMatch searches - AI widgets (shoutout, AI candidate summary etc) Our engineers are investigating the issue. Thank you.

  2. resolved Dec 12, 2024, 03:54 AM UTC

    This issue has been resolved. Thank you for your patience.