EmploymentHero incident

EH and EH Jobs File System Service Degradation:

Minor Resolved View vendor source →

EmploymentHero experienced a minor incident on April 15, 2025 affecting HR Software, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 03:24 PM UTC
Resolved
Apr 17, 2025, 05:43 AM UTC
Duration
1d 14h
Detected by Pingoru
Apr 15, 2025, 03:24 PM UTC

Affected components

HR Software

Update timeline

  1. investigating Apr 15, 2025, 03:24 PM UTC

    We are aware of an issue with file functionality for EH and EH Jobs, including accessing files. We are working on a fix and will update shortly.

  2. identified Apr 16, 2025, 12:56 AM UTC

    Our engineers have identified the cause of this issue and are currently working on a resolution. Thank you for your patience.

  3. resolved Apr 17, 2025, 05:43 AM UTC

    This issue has been resolved. Thank you.