EmploymentHero incident

Error Saving Management Notes

Resolved after 2 hours 7 minutes, affecting HR Software, on November 2, 2026.

resolved Nov 03, 2026, 01:48 AM UTC

The issue affecting Management Notes has been resolved. We apologise for the disruption and thank you for your patience. If you are still experiencing problems, please contact our support team.

Started
Nov 02, 2026, 11:40 PM UTC
Resolved
Nov 03, 2026, 01:48 AM UTC
Duration
2h 7m
Detected by Pingoru
Nov 02, 2026, 11:40 PM UTC

Affected components

HR Software

Update timeline

  1. investigating Nov 02, 2026, 11:40 PM UTC

    We are investigating an issue affecting Management Notes. Some customers may be unable to create and save Management Notes and receive an error "Create Management notes failed!". We will provide an update as soon as we have more information.

  2. resolved Nov 03, 2026, 01:48 AM UTC

    The issue affecting Management Notes has been resolved. We apologise for the disruption and thank you for your patience. If you are still experiencing problems, please contact our support team.

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