EMnify incident
Degradation in processing of portal/data streamer events and device usage statistics
EMnify experienced a minor incident on March 4, 2026 affecting Data Analytics, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 09:24 PM UTC
Dear emnify Customers, We are investigating an issue related to the processing of events and usage data. As a result, the portal and API report outdated data from 20:05 UTC. Also, the emnify Data Streamer is currently unable to deliver data. We are working on resolving the issue, and an update will be provided shortly. Kind regards, emnify Support Team
- identified Mar 04, 2026, 09:32 PM UTC
We have identified the issue and implemented a fix. We are now seeing new events being delivered. We will continue to monitor closely.
- monitoring Mar 04, 2026, 09:58 PM UTC
We continue to see that the events data and usage statistics are finally catching up. We expect all data to be backfilled within the next 2 hours. We will continue to monitor closely.
- resolved Mar 05, 2026, 12:53 AM UTC
This incident has been resolved and all data has been successfully backfilled. If you continue to experience any issues, please contact our Customer Support team via the help center.