Elevate incident

TV Service Issues - Grand Junction Local Channels

Minor Resolved View vendor source →

Elevate experienced a minor incident on December 26, 2023 affecting Elevate TV, lasting 22h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2023, 04:22 PM UTC
Resolved
Dec 27, 2023, 02:53 PM UTC
Duration
22h 31m
Detected by Pingoru
Dec 26, 2023, 04:22 PM UTC

Affected components

Elevate TV

Update timeline

  1. identified Dec 26, 2023, 04:22 PM UTC

    Elevate has detected a loss of functionality on several Grand Junction local channels, impacting TV subscribers in Montrose County. We are actively working with upstream providers to restore services. We appreciate your patience!

  2. monitoring Dec 26, 2023, 10:41 PM UTC

    Service has been restored to the affected channels. Elevate will continue to monitor the stability of these channels. We appreciate your patience!

  3. resolved Dec 27, 2023, 02:53 PM UTC

    The incident is resolved. All previously affected channels are now accurate and broadcasting appropriately. Please open a new trouble ticket if further assistance is needed.