Resolved after 1 day, affecting Elevate Phone, on April 28, 2026.
We believe we have this issue worked out with the vendor. If you are having issues, please don't hesitate to reach out. We will monitor for stability.
Affected components
Update timeline
- identified Apr 28, 2026, 09:23 PM UTC
Elevate Network Operations has been made aware of an issue impacting voice service availability on select models of Elevate-provided hardware. Customers affected by this may experience no dial tone and the inability to receive calls. We are engaging the vendor of the impacted equipment to reach a solution and a fix to the problem. We appreciate your patience as we work to restore service. We will post updates as they become available.
- monitoring Apr 28, 2026, 09:59 PM UTC
We believe we have this issue worked out with the vendor. If you are having issues, please don't hesitate to reach out. We will monitor for stability.
- resolved Apr 29, 2026, 10:05 PM UTC
This incident has been resolved.
Your product runs on more than Elevate
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services