Elevate incident
TV Channels Down/Missing - Montrose and Delta County
Elevate experienced a critical incident on April 14, 2026 affecting Elevate TV, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 14, 2026, 07:44 PM UTC
The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose and Delta County. This is an upstream provider issue. We are working with our TV services provider to gather more information and restore access as quickly as possible. Updates will be posted here as they become available. Thank you for your patience.
- monitoring Apr 14, 2026, 09:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 14, 2026, 09:42 PM UTC
A fix has been implemented to address the TV service disruption affecting subscribers in Montrose and Delta County. Services should now be restored. We are actively monitoring the network to ensure stability and will provide additional updates if needed. Thank you again for your patience while we worked to resolve this issue.
- resolved Apr 14, 2026, 11:50 PM UTC
This incident has been resolved.