Elevate incident

TV Channel Issue - ESPN 1

Minor Resolved View vendor source →

Elevate experienced a minor incident on January 14, 2024 affecting Elevate TV, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2024, 05:09 PM UTC
Resolved
Jan 14, 2024, 10:10 PM UTC
Duration
5h 1m
Detected by Pingoru
Jan 14, 2024, 05:09 PM UTC

Affected components

Elevate TV

Update timeline

  1. investigating Jan 14, 2024, 05:09 PM UTC

    The Elevate NOC has been made aware of a TV broadcast-related issue. The issue seems to be only impacting one channel at this time. The investigation is ongoing. Updates to come.

  2. investigating Jan 14, 2024, 07:02 PM UTC

    The investigation is still ongoing. More updates to come.

  3. investigating Jan 14, 2024, 08:06 PM UTC

    The issue has been identified, and we are working towards a resolution. Thank you for your patience as we work through this.

  4. resolved Jan 14, 2024, 10:10 PM UTC

    This broadcast issue has been resolved. Thank you for your patience while we worked through this disruption.