Elevate experienced a minor incident on February 8, 2024 affecting Montrose and Elevate Phone and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 08, 2024, 01:19 AM UTC
The Elevate NOC is aware of uplink issues impacting multiple areas within our territory. Investigation and mitigation is ongoing. Updates to come.
- monitoring Feb 08, 2024, 01:55 AM UTC
Elevate Engineering is reporting a stabilization of services. We will continue monitoring and post updates as they come.
- monitoring Feb 08, 2024, 03:15 AM UTC
As a result of this evening's events, Elevate Engineering will be performing an unplanned maintenance. This is expected to be non-service impacting due to already implemented mitigation steps. We will continue monitoring and post updates as they come. Thank you for your patience as we work through this.
- resolved Feb 08, 2024, 04:19 AM UTC
Maintenance is now complete.