Elevate incident

Degraded TV Service

Minor Resolved View vendor source →

Elevate experienced a minor incident on March 3, 2024 affecting Elevate TV, lasting 7h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2024, 06:30 PM UTC
Resolved
Mar 04, 2024, 02:22 AM UTC
Duration
7h 52m
Detected by Pingoru
Mar 03, 2024, 06:30 PM UTC

Affected components

Elevate TV

Update timeline

  1. investigating Mar 03, 2024, 06:30 PM UTC

    The Elevate NOC has been made aware of a few down TV channels. This is likely related to recent weather conditions. The investigation is ongoing, and we will post updates as we get them. Thank you for your patience as we work towards a resolution.

  2. monitoring Mar 03, 2024, 07:18 PM UTC

    We are presently showing restored services on impacted channels. We will continue to monitor this for the time being. Thank you for your patience while we worked to resolve this.

  3. resolved Mar 04, 2024, 02:22 AM UTC

    This incident has been resolved.