Elevate experienced a major incident on May 7, 2024 affecting Elevate Phone and Elevate TV and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Elevate PhoneElevate TVCrawford
Update timeline
- investigating May 07, 2024, 03:28 PM UTC
Elevate Network Operations is aware of a brief network outage that is effecting Crawford. There will be brief rolling outages that will affect customers in that are for roughly 15 minutes as equipment reboots. We apologize for the inconvenience.
- resolved May 07, 2024, 04:16 PM UTC
Elevate Network Operations has confirmed full restoration of services for the Crawford area.