Elevate incident

TV Channels Down/Missing - Montrose County

Notice Resolved View vendor source →

Elevate experienced a notice incident on November 4, 2024 affecting Elevate TV, lasting 16h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 10:59 PM UTC
Resolved
Nov 05, 2024, 03:32 PM UTC
Duration
16h 33m
Detected by Pingoru
Nov 04, 2024, 10:59 PM UTC

Affected components

Elevate TV

Update timeline

  1. identified Nov 04, 2024, 10:59 PM UTC

    The Elevate NOC has been made aware of a TV service-related issue that is causing the following channels to not be accessible for Montrose County subscribers. -Ch 009 NBC -Ch 905 Telemundo We have contacted our related broadcast provider for more information. According to their response, the issue has been identified, and they are working toward a resolution. We will post updates related to this incident as they become available. Thank you for your patience!

  2. monitoring Nov 04, 2024, 11:14 PM UTC

    The following channels for Montrose County locals are now broadcasting: -Ch 009 NBC -Ch 905 Telemundo We will continue to monitor the service and update as necessary. Thank you for your patience!

  3. resolved Nov 05, 2024, 03:32 PM UTC

    This incident has been resolved. For any further inquiries or issues, please contact Elevate. Thank you!